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STANDARD OPERATING PROCEDURES	SOP #		Revision
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2026/03/23: Training and Competency SOPDocument Number: TAC01Version: 01Compiled By: Dean JacobsReview Date: 2027/03/23 1. PURPOSETo establish a structured system for identifying, providing, and monitoring training to ensure all employees and contractors are competent to perform their duties safely and effectively, in compliance with the Occupational Health and Safety Act 85 of 1993. 2. SCOPEThis procedure applies to:<ul><li>All employees </li><li>All contractors working on site </li><li>All departments within SPAR Health </li></ul>It covers:<ul><li>Training needs identification </li><li>Competency requirements </li><li>Training delivery </li><li>Monitoring and record keeping </li></ul> 3. LEGAL COMPLIANCEThis SOP complies with:<ul><li>Occupational Health and Safety Act 85 of 1993 (Section 8 – Employer Duties) </li><li>General Safety Regulations </li><li>Relevant SANS standards </li></ul> 4. DEFINITIONS<ul><li>Training: Process of providing knowledge and skills </li><li>Competency: Ability to perform a task safely and effectively </li><li>Induction: Initial training provided before starting work </li><li>Refresher Training: Re-training to maintain competency </li></ul> 5. ROLES AND RESPONSIBILITIESMaintenance Manager / Safety Officer (Dean Jacobs)<ul><li>Ensure implementation of training programs </li><li>Instruct refresher training </li><li>Monitor compliance and competency </li></ul>Supervisors / Team Leaders<ul><li>Identify training needs within their departments </li><li>Ensure employees attend training </li><li>Monitor competency on the job </li></ul>Employees<ul><li>Attend required training </li><li>Apply training in the workplace </li><li>Report lack of understanding or competency </li></ul>Contractors<ul><li>Provide proof of competency and training </li><li>Comply with site training requirements </li></ul> 6. TRAINING REQUIREMENTSMandatory Training Includes:<ul><li>Health & Safety Induction </li><li>HIRA (Hazard Identification and Risk Assessment) </li><li>Incident Reporting Procedures </li><li>Fire Fighting (Level 1) </li><li>First Aid (Level 1) </li><li>LOTO (Lockout/Tagout) </li><li>Permit to Work System </li><li>PPE usage </li><li>Job-specific / task-specific training </li></ul> 7. TRAINING PROCESSStep 1: Identify Training Needs<ul><li>Based on: <ul><li>Job role </li><li>Risk assessments (HIRA) </li><li>Legal requirements </li><li>Incident trends </li></ul></li></ul> Step 2: Develop Training Plan<ul><li>Define:  <ul><li>Training type </li><li>Frequency  </li><li>Responsible person </li></ul></li></ul> Step 3: Conduct Training<ul><li>Training may be: <ul><li>Internal (toolbox talks, SOP training) </li><li>External (accredited providers) </li></ul></li></ul> Step 4: Assess Competency<ul><li>Methods may include: <ul><li>Written tests (quizzes) </li><li>Practical demonstrations </li><li>Observations  </li></ul></li></ul> Step 5: Record Training<ul><li>All training must be recorded on Shefes system </li><li>Records must include: <ul><li>Employee name </li><li>Training completed </li><li>Date  </li><li>Expiry date (if applicable) </li></ul></li></ul> 8. TRAINING FREQUENCY<figure class=\"table\"><table><thead><tr><th>Training Type</th><th>Frequency</th></tr></thead><tbody><tr><td>Induction</td><td>On employment</td></tr><tr><td>SOP Training</td><td>As required / updates</td></tr><tr><td>Fire Fighting</td><td>Every 3 years</td></tr><tr><td>H&S Reps</td><td>Every 3 years</td></tr><tr><td>Stacker Operators</td><td>Every 3 years</td></tr><tr><td>First Aid</td><td>Every 3 years</td></tr><tr><td>LOTO / PTW</td><td>Annually</td></tr><tr><td>Toolbox Talks</td><td>as required</td></tr></tbody></table></figure> 9. COMPETENCY REQUIREMENTS<ul><li>Employees must: <ul><li>Demonstrate understanding of procedures </li><li>Be able to perform tasks safely </li></ul></li><li>Employees not deemed competent must: <ul><li>Receive additional training </li><li>Be supervised until competent </li></ul></li></ul> 10. CONTRACTOR TRAINING CONTROL<ul><li>Contractors must: <ul><li>Attend site induction </li><li>Provide valid training certificates </li><li>Comply with site-specific procedures </li></ul></li></ul> 11. MONITORING AND EVALUATION<ul><li>Training effectiveness must be monitored through: <ul><li>Incident trends </li><li>Audit findings </li><li>Supervisor feedback </li></ul></li><li>Refresher training must be conducted where gaps are identified </li></ul> 12. RECORD KEEPINGThe following must be maintained:<ul><li>Training matrix (who is trained in what) </li><li>Attendance registers </li><li>Certificates  </li><li>Competency assessments </li></ul>All records must be available on Shefes system for audit purposes. 13. NON-COMPLIANCE<ul><li>Employees not trained or competent must not perform high-risk work </li><li>Disciplinary action may be taken where necessary </li></ul> 14. REVIEW AND REVISIONThis SOP must be reviewed:<ul><li>Annually  </li><li>After incidents </li><li>After changes in legal or operational requirements</li></ul>

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